Solent Photography Ltd

solentphoto@aol.com

Shipping & Returns

Shipping Information

 

Most products are sent via Royal Mail.

Canvas prints are sent via courier and will require a signature upon delivery.

If no one is in when delivery is attempted a card will be placed through your letterbox outlining your different options for redelivery/collection.

All prices quoted on this website include delivery to a UK mainland address.

Delivery can only be made to the address supplied during checkout.

We aim to send out all orders within 7 working days however please allow up to 28 days for delivery.

Returns & Replacement Products

 

Due to the nature of our products returns for refunds cannot be accepted. 

All products are sent well packaged and checked before dispatch.

In the unlikely event of your order arriving damaged or faulty please contact us within 7 days of receipt of your order. We will then arrange to send a replacement.

For quality control all faulty & damaged goods must be returned to us - we will give details of the full returns procedure should the need arise.

Returns, refunds or replacements cannot be accepted if you have given us an incorrect picture number. In this instance you will have to reorder the product(s) you require. Please double check that you have given us the correct picture number. All products are checked against the number supplied before being sent out.

If a mistake is made on our part we will rectify it as soon as possible.